Jean Amuso
Specialty: Thirty-five years of administrative and management experience with specific practice in program development, teaching, problem solving, planning and organizing staff developoment and training.
Contact Information:
USF Social Work (retired)
NA
Phone: (813) 961-0993
E-mail this USF Collaborative Partner
Details:
Florida State University: Master of Social Work, 1974.
Curriculum emphasis on Program Management, Staff Development, and Social Work Administration.
University of Tampa: Bachelor of Arts, 1965. Major: English.
Certifications: Academy of Certified Social Workers
Florida Teaching Certificate.
Kaset, Inc.: Facilitator, Creating Satisfied Customers and
Coaching Extraordinary Customer Relations
Mileposts, Inc.: Certified Instructor
Thirty five years of administrative and management experience with specific practice in program development, teaching, problem solving, planning and organizing staff development and training.
- Successfully managed multi-million dollar social welfare programs.
- Recruited, trained, and motivated staff for exceptional productivity and quality results. Successfully led School of Social Work in reaffirmation and expansion.
- Contract negotiation, budget forecasting, human resources program management and development, and community relations.
EXPERIENCE
University of South Florida, College of Arts and Sciences, 4202 E. Fowler Avenue, Tampa, FL, 33620.
Director, School of Social Work, 1994 to August, 2002.
University of South Florida, Florida Mental Health Institute, 13301 Bruce B. Downs Blvd, Tampa, FL 33612.
Field Instructor, Professional Development Centre, Department of Law and Mental Health Policy, 1994.
State of Florida, Department of Health and Rehabilitative Services, District 6, 4000 W. M. L. King, Blvd, Tampa, FL 33614.
Operations/Management Consultant 1988 to 1994
District Program Manager 1985-1988
District Client Support Services Supervisor 1976-1985
Regional Child Support Enforcement Supervisor 1974-76
Unit Supervisor 1967-1974
Social Worker 1965-1967
- Training - As a management consultant, I directed the staff development and training programs for employees designed from analyses of needs assessments and systems problems, and developed and administered in-house training events. I was responsible for training sessions in the areas of personal growth, casework management, family assessment, children and families pre-service, communication, and client service while maintaining regularly scheduled sessions in New Employee Orientation and Effective Management. I have also developed a system to track training and pre-service requirements for Children & Families Staff. As the liaison with the Professional Development Centres, I worked on curriculum revision of training programs and coordinated pre-service training delivery. I worked with Operations Program Administrators and supervisors as well as district administration to develop curriculum and meet specified needs of the district. I have worked with USF to implement the part time MSW program.
- Program Management - As the District Program Manager, I supervised 7 program areas, covering 5 counties in West Central Florida, initiating uniform control systems and maximizing efficiency of large capital outlays. I was responsible for a staff of over 200 and directed program planning and implementation in the areas of Adult and Aging, Alcohol, Drug Abuse, and Mental Health, Children Youth and Families, Developmental Services, Health, Children's Medical Services, and Economic Services where we administered budgets and supervised contract negotiations. I was also responsible for overseeing a budget in excess of $5 million in program funds.
- Problem Solving and Program Implementation - As Client Support Supervisor and Child Support Enforcement Supervisor, I designed and implemented new programs in Child Support Enforcement, Refugee Assistance, and developed handbooks used statewide for Intern and Volunteer programs.
- Teaching - Before coming to USF, I served as an adjunct professor of social work at the University of South Florida. In the past I have served in the same capacity at Florida State University and the University of Tampa. I am a member of the MSW Advisory Council, USF School of Social Work.
I also worked as a consultant to Mileposts, Inc., developing and delivering curriculum.
MEMBERSHIP/HONORS
President, Homeless Coalition
Co-chair, USF Collaborative for Families, Children and Communities,
College of Arts & Sciences Community Initiative committee
Dean’s Steering Committee
NASW Social Worker of the Year, 1997
FACT Advisory Committee, Mental Health Care, Inc.
Evaluation Chair, Florida Child Welfare Training Council
United Way Leadership Committee, and United Way Planning Committee
President's Council-USF
Hillsborough County Needs Assessment Steering Committee, Financial Hardship Committee-Agency Liaison
Athena Society
Private Industry Council
President, Board of Directors, Volunteer Center of Hillsborough County;
HCC Advisory Council-Human Services Program
Community Service Award--USF Social Work Alumnae
Teaching Award--USF Social Work Alumnae
Board of Directors, Headstart Advisory Council
Past President, Florida Association for Health & Social Services
Family Support Council
